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Frequently Asked Questions

I like your products but we do not have it in our country. Do you deliver your products worldwide?

Yes, we do deliver our products worldwide, what you need to do is just pick out your favorite models and contact our sales department freely.

Can your products be safe for my baby?

We have effective and strict quality control, and have passed ISO9001:2000 international quality system identification, each product has CE or ECE certification, so the products are absolutely safe and green.

Where can I find more information about your products?

Our site has the most up to date information on Nobler Baby products, however, if you need more detailed information, contact us, we will send you the complete product list.

Are you coming out with new colors and styles oftenly?

We have various fun, snazzy and exciting colors for different seasons. In addition, we're always working to create new products that help moms and dads with their everyday parenting tasks.

For the products with almost same shape and style, why are the prices different?

The material of them are different, and thicker tube for the dear one.

Is there any choices for packing carton?

There are two kinds of carton for choosing(white and yellow), generally, people use yellow one because the white one is expensive, but all the printing on the carton surface are based on your requirements.

What is the MOQ? For one kind of product, how many colors are permitted if order a full 40 HC container.

It depends on different products. Generally, MOQ is a full 20GP, and at most three colors of one product for a full 40HC order.

Do you offer OEM service? What certifications do you have?

Yes, we do offer OEM service. We have ISO quality system identification, and CE or ECE for each single product.

Which parts of your products can be changed flexibly as per customer’s needs?

Except for the ones involving new mould-developing or raw material cost, all parts can be changed as per your requirements, such as fabric color, and other accessories.

What are the main materials of your products?

Mainly are rubber, plastic, foam tires, half-PVC, ABS plastic, Romania beech, aluminum tube, high-impact HDPE, High-impact PP; polyester fabric, 150D Polyester, 300D polyester, 210D nylon fabric, 600D nylon fabric/steel, knitting fabric, energy-absorbing material, suede fabric, TC fabric, etc.

Can we be your sole agency?

Yes, a part of our products have had their sole agencies, but the terms is so stick from us to be our sole agency, so we suggest our new clients not to be sole agency in the beginning, It will be better to do this after we establish a long term business cooperation.

What is your monthly production capacity?

Currently, 80000 pcs, but we can add new production lines to meet your demands if you place a long term permanent order.

Are the samples available?

Yes, we can send our sample to customers anywhere, but customers are supposed to pay the sample fee and freight themselves, sample fee (not include freight) will be returned back if business succeed.

Which express do you always cooperate with?

Different country, different express, it depends on where you are, mainly are UPS, TNT and DHL.

What kind of warranty do you Offer on your products?

Here at Nobler, we stand behind our products and we take great pride in the quality of the craftsmanship of each and every item we produce. This is why we warrant all of our products against defects in materials and workmanship for as long as the original purchaser owns them. We ask that you supply all information of the defective products you received to help us to improve our quality and provide the best assurance to our customers. We promise that all defects problems will be solved in time, we only sell perfect products to you! *Please Note: This warranty does not cover damages caused by improper care, accidents, normal wear and tear, or the natural breakdown of materials.

What is your working hours?

Our working hours is from Monday to Saturday – 8:30am to 5:30pmWe do not work on sunday and public holidays, so you’d better contact us in our working time. However, if there is any emergency, call us freely even it’s during holiday, and we are glad to receive your E-mail anytime. Holiday call: +86-574-88221036 or +86-13429357369 .

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